Terms and Conditions

Reservation Payments
All reservations require full payment upon booking. Rates are subject to change without notice.

Multi-Night Discount
Receive 15% off on bookings of 5 nights or more during our peak season*.  Book with us during the off-season* time and receive 20% off.

*Peak season is between June 17 – September 5, 2022 (min 3 night stay)
*Off-season is between May 13 – June 16, 2022 and September 6 – October 10, 2022 (min 2 night stay)

Cancellations
Cancel 30 days prior to your arrival date and receive a full refund for your reservation.  All cancellation requests must be sent via email.   If you cancel less than 30 days in advance, no refund will apply. 

***COVID-19 Cancellation Update – subject to change at anytime***
As the restrictions with COVID-19 are ever changing, FamFun Cabin Rentals continues to observe the regulations mandated by the Ontario Government and the Public Health. 

Full refund of your reservation will apply under  the following circumstances: 
1)* Ontario’s ‘stay-at-home order’ is in effect, 2)* Bissell’s Hideaway closes the pool, 3) You or one of your guests on your reservation has been diagnosed with Covid-19 and you are no longer able to travel to your reserved accommodation. 

*All booked guests will be contacted personally.  We will assist you with alternative booking options.

Check-In
Check-in time is 3pm for all cabins. Guests are welcome to arrive early and enjoy the facilities of the resort. Cabin keys will be available at check-in time at the Registration Office. 

When you arrive, please stop at the Registration Office to check-in and pick up your reservation package for your FamFun Cabin.  If you arrive after hours and the Registration Office is closed, your reservation package will be attached to the front door in an envelope with your last name on it.

Inside the Cabin
Bedding, towels, kitchen utensils, plates, pots and pans are not provided inside the cabin.

The following items are provided: 
• BBQ utensils and cleaning brush
• Single use paper cups, complimentary bottles of water, coffee, tea and sugar
• Toilet paper and paper towel
• Dish soap and dish cloth
• Travel size toiletries

Streaming Services
Please be advised that it is the guest’s responsibility to log out of any streaming services (ie. Netflix, Disney+, etc.) that the guest may have used during their stay.

Check-Out
Check-out time is 11am for all cabins, no exceptions. Upon return of the cabin key, you may exchange your wristbands in order to stay in the park for the rest of the day and use the amenities. If you choose to check-out before the Registration Office opens, you must leave the cabin key in the drop box located by the door.

Pool Area Information
Pool and splashpad are open daily during the peak season. Please see below for details:

OPEN June 17-19 from 11am-7pm
CLOSED June 20-23
OPEN June 24 from 11am-7pm
OPEN June 25-26 from 11am-7pm
OPEN June 27-29 from 12-7pm
OPEN FOR THE REMAINDER OF SUMMER June 30-Sep 4 from 11am-7pm
OPEN Sep 5 from 11am-5pm

Inflatables are allowed in the shallow pool area.

The large waterslide will be open daily between 12-5pm during the 2022 season.

For information on other activities, please visit https://bissellshideaway.com/amenities/

Tenting
Tenting right next to any of the cabins is not permitted and may lead to you and/or your guests being asked to leave the park.

Privacy
Some of our cabins are located next to other privately owned cabins.  Please be respectful of the owners and their property.

Fees
All rentals include up to 4 people (including children). Additional persons (adult or children) are $20 per person per night up to a maximum of 6 people.

Children 2 and under are free of charge and must be supervised by an adult at all times.

Security deposit of $250 is charged per cabin at the time of booking and is fully refundable upon checkout.  Standard processing of 3-5 business days applies.

Cleaning fee of $75+hst is charged per cabin at the time of booking to cover the cost of cleaning the space.

You are allowed 4 visitors per day.  Your cabin visitors are subject to Bissell’s Hideaway Resort daily admission fee:  $20 per person on a weekday and $25 on a weekend and holidays (children 2 and under are free). Note:  These prices are subject to change by Bissell’s Hideaway Resort.

If you lose your cabin key, there is a replacement fee of $20.

We prefer a “No Pet” policy in our cabins. $25 per pet per night will be added if you do choose to bring your pet. Note that pets are not allowed in the pool area.

If  you fail to let us know you have a pet, the pet fees will be removed from your security deposit.

No smoking or vaping allowed in any of the cabins.

You are responsible for any damage to the cabin or its contents. All of our cabins are checked prior to your arrival and after your departure. Security deposit of $250 will not be refunded if damages found (including smoking).

Important Information
Please note that FamFun Cabin Rentals is a privately owned company and the cabins are not the property of Bissell’s Hideaway Resort.

For any inquiries related to the cabin stay, please contact FamFun Cabin Rentals at famfuncabins@gmail.com or +1 (289) 962-7107.