Terms and Conditions

Reservation Payments
All reservations require full payment upon booking. Rates are subject to change without notice.

Multi-Night Discounts
Receive our multi-night discount on every additional night you book.  The discount is applied through a coupon code, available to you any time you book.  Starting at 10% for 3 nights, up to a maximum of 20% discount for a stay of 5 nights or more during the high peak season.  Book with us during the offseason time and receive 25% off.  Please visit Our Cabins page for details.

Cancellations
As of May 8, 2021 our cancellation policy has changed.  Cancel 30 days prior to your arrival date and receive a full refund for your reservation.  All cancellation requests must be sent via email.   If you cancel less than 30 days in advance, no refund will apply.  Our former cancellation policy will still apply to any bookings confirmed prior to May 8, 2021.

***COVID-19 Cancellation Update***
As the restrictions with COVID-19 are ever changing, FamFun Cabin Rentals continue to observe the regulations mandated by the Ontario Government and the Public Health.  Full refund of your reservation will apply under  the following circumstances:  1)* Ontario’s ‘stay-at-home order’ is in effect, 2)* Bissell’s Hideaway closes the pool, 3) You or one of your guests on your reservation has been diagnosed with Covid-19 and you are no longer able to travel to your reserved accommodation.  *All booked guests will be contacted personally.  We will assist you with alternative booking options.

Check-In
Check-in time is 3 PM for all cabins. Guests are welcome to arrive early and enjoy the facilities of the resort. Cabin keys will be available at check-in time at the Registration Office. No bedding or pillows are provided.

When you arrive, please stop at the Registration Office to check-in and pick up your reservation package for your FamFun Cabin.  If you arrive after hours and the Registration Office is closed, your reservation package will be attached to the front door in an envelope with your last name on it.

Check-Out
Check-out time is 11 AM for all cabins. Upon return of the cabin key, you may exchange your wristbands in order to stay in the park for the rest of the day and use the amenities. If you choose to check-out before the Registration Office opens, you must leave the cabin key in the drop box located by the door.

Pool Area Information
Pool and splashpad are open daily from 11am-7pm EST. The large waterslide is closed this 2021 season due to COVID-19. No inflatables are allowed in the pool.

Tenting
Tenting right next to any of the cabins is not permitted and may lead to you and/or your guests being asked to leave the park.

Fees
All rentals include up to 4 people (including children). Additional persons (adult or children) are $20 per person per night up to a maximum of 6 people.

Children 2 and under are free of charge and must be supervised by an adult at all times.

Security deposit of $250 is charged per cabin at the time of booking and is fully refundable upon checkout.  Standard processing of 3-5 business days applies.

You are allowed 4 visitors per day.  Your cabin visitors are subject to Bissell’s Hideaway Resort daily admission fee:  $15 per person on a weekday and $20 on a weekend and holidays (children 2 and under are free).

If you lose your cabin key, there is a replacement fee of $20.

We prefer a “No Pet” policy in our cabins. $20 per pet per night will be added if you do choose to bring your pet. Note that pets are not allowed in the pool area.

No smoking or vaping allowed in any of the cabins.

You are responsible for any damage to the cabin or its contents. All of our cabins are checked prior to your arrival and after your departure. Security deposit of $250 will not be refunded if damages found (including smoking).

Important Information
Please note that FamFun Cabin Rentals are privately owned and are not the property of Bissell’s Hideaway Resort.

For any inquiries related to the cabin stay, please contact FamFun Cabin Rentals at famfuncabins@gmail.com or +1 (289) 962-7107.