Réservations et paiements
All reservations require full payment at the time of booking. Rates are subject to change without notice.
Multi-Night Discount
Receive 15% off on bookings of 5 nights or more during our peak season*. Book with us during the off-season** time and receive 25% off.
*Peak season is between June 27 – September 1, 2025 (min 3 night stay)
**Off-season is between May 9 – June 26, 2025 and September 2 – October 13, 2025 (min 2 night stay)
Annulations
Our cancellation policy is as follows:
- Cancel 30 days prior to your arrival date and receive a full refund for your booking.
- Cancel 15-29 days prior to your arrival date and receive 75% refund for your booking plus your security deposit and cleaning fee.
- Cancel 14 days or less prior to your arrival date and receive a refund for your security deposit and cleaning fee.
DépartIn and Access to Cabin
Check-in time is 3pm for all cabins. Guests are welcome to arrive early and enjoy the facilities of the resort. Access code to the cabin will be emailed to you on the day of your arrival. ***Please do not ask the registration office for your access code to the cabin.
À votre arrivée, veuillez vous présenter au bureau d’inscription pour vous enregistrer et récupérer votre forfait de réservation pour votre chalet FamFun. Si vous arrivez après les heures d'ouverture et que le bureau d’inscription est fermé, votre forfait de réservation sera joint à la porte d’entrée dans une enveloppe avec votre nom de famille.
Inside the Cabin
Bedding, towels, kitchen utensils, plates, pots and pans are not provided inside the cabin.
The following items are provided:
• BBQ utensils and cleaning brush
• Wine/bottle opener
• Can opener
• Single use paper cups, complimentary 2 bottles of water, coffee, tea and sugar
• Single toilet paper and paper towel (no replenishment)
• Dish soap and dish cloth
• Travel size toiletries
• Hair dryer
• Kettle, toaster and Keurig coffee maker
Streaming Services
Please remember that it is the guest’s responsibility to log out of any streaming services (ie. Netflix, Disney+, etc.) that the guest may have used during their stay.
DépartOut
Check-out time is 11 AM sharp for all cabins, no exceptions unless previously arranged. You may exchange your wristbands in order to stay in the park for the rest of the day and use the amenities (park fee may apply).
Pool Area Information
Pool and splashpad are open daily during the peak season. Please see below for details:
OPEN June 20-August 31 from 11am-7pm
OPEN September 1 from 11am-5pm
Inflatables are allowed in the shallow pool area.
The large waterslide will be open daily between 12-5pm.
For information on other activities, please visit https://bissellshideaway.com/amenities/
Tenting
Tenting right next to any of the cabins is not permitted and may lead to you and/or your guests being asked to leave the park.
Privacy
Some of our cabins are located next to other privately owned cabins. Please be respectful of the owners and their property.
Quiet Time
Quiet time is at 10pm on Sunday through Thursday, and 11pm on Friday and Saturday. All music must be off during these times.
Frais
All rental pricing includes up to 4 guests (including children). Additional guests (adults or children) are $25 per person per night up to a maximum of 6 people (applies to cabins which accomodate 6 guests).
Les enfants de 2 ans et moins sont gratuits et doivent être supervisés par un adulte à tout temps.
Security deposit of $200 is charged per cabin at the time of booking and is fully refundable upon checkout. Standard processing of 3-5 business days applies.
Cleaning fees range between $85-$95+hst and are charged per cabin at the time of booking to cover the cost of cleaning the space.
You are allowed to have day visitors. Your visitors are subject to Bissell’s Hideaway Resort day pass which can be purchased here . Note: Day pass fees apply and are subject to change by Bissell’s Hideaway Resort.
We welcome your pets. $30+hst per pet per night will be added if you do choose to bring your pet(s). Note that pets are not allowed in the pool area. If you fail to let us know you have a pet, the pet fees will be charged.
If you fail to let us know you have a pet, the pet fees will be charged.
Il est interdit de fumer ou de vapoter dans les chalets.
You are responsible for any damage to the cabin or its contents. All of our cabins are inspected prior to your arrival and after your departure. Please review the Welcome Checklist, which includes a list of cabin items and their replacement costs in case of damage or loss during your stay. You will be notified before any charges are applied to your card. Security deposit of $200 may not be refunded if severe damages are found, including smoking.
Renseignements importants
Please note that FamFun Cabin Rentals is a privately owned company and the cabins are not the property of Bissell’s Hideaway Resort.
For any inquiries related to the cabin stay, please contact FamFun Cabin Rentals at [email protected] or +1 (289) 962-7107.